RETURNS & REFUNDS

We Stand Behind Every Bottle.

We stand behind our products with a customer-first return policy designed to make your experience seamless.

OUR POLICY

We believe in making things right

Our return policy is designed with you in mind. If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange.

Simply contact our support team to initiate your return. We'll provide a prepaid shipping label and guide you through every step of the process.

AT A GLANCE

What you need to know

📦

30-Day Return Window

Return any unused product within 30 days of delivery for a full refund.

🚚

Free Return Shipping

We provide a prepaid shipping label at no cost to you for all eligible returns.

💳

Quick Refund Processing

Refunds are processed within 5-7 business days after we receive your return.

HOW IT WORKS

Start your return in 3 steps

01
📦

Select your items

Choose the items you'd like to return from your order and let us know the reason.

02
📋

Print your label

Download and print your prepaid return shipping label to attach to your package.

03
✅

Ship it back

Drop off your package at any authorized shipping location and track your return status.
RETURNS FAQS
Yes. We accept returns on opened bottles within the 30-day window. We want you to have genuinely tried the product — it wouldn't be fair to only accept unopened returns. If you gave it a real chance and it wasn't right for you, contact us and we'll sort it out.
Once we receive your return, please allow 5-7 business days for inspection and processing. Refunds are typically issued within 3-5 business days after approval.
We're sorry if that happened — it shouldn't. Contact us immediately with a photo of the damaged or incorrect item and your order number. In these cases, we'll send a replacement at no cost or issue a full refund, whichever you prefer. You won't need to return the damaged item.
Yes, we offer exchanges for different sizes or colors. Simply indicate your preference when submitting your return request.
Reach out to us anyway. While our standard policy window is 30 days, we review every case individually. If there are extenuating circumstances or the product caused an unexpected reaction, contact our team and explain the situation — we'll do our best to find a fair resolution. We'd rather keep your trust than hold you to a hard deadline.

READY TO START?

Need to make a return?

We want you to love your purchase. If something isn't quite right, we're here to help make it easy.

Start a return Contact form